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Money & Insurance

permanent tsb

Note Moyenne : 1,3 sur 5
Basée sur 605 avis.

Avis Clients

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L.M. Kortenoeven

I had high hopes for PTSB, but my experience has been disappointing. The website feels cluttered and repetitive, with an overwhelming focus on finding branches instead of providing clear information about products and services. Customer support is lacking; I reached out with a query and received vague responses that didn’t address my concerns. Additionally, the navigation is frustrating, making it hard to locate essential resources. Overall, it’s a frustrating experience that leaves you feeling unsupported.

18-08-2024

Grootzand Armenjan

I found the website to be overly cluttered and repetitive. The endless prompts to locate a branch became frustrating, detracting from the vital information I was seeking. Despite the availability of various financial products, the navigation felt cumbersome, and overall organization was lacking. It would benefit from a more streamlined approach that prioritizes user experience rather than pushing users to get in touch or visit a branch. More clarity is needed.

26-04-2024

Sjoukje Kolker

I had a frustrating experience with this bank. The constant prompts to “find your nearest branch” felt more like a ploy than genuine assistance. Their website was cluttered and repetitive, leading to confusion instead of clear guidance. Customer support was slow to respond, and the myriad of loan options were overwhelming without proper explanations. I felt more lost than helped, which is disappointing for a financial institution. Definitely not impressed!

10-04-2024